ABOUT MEDIATION (ASSISTED NEGOTIATION)
Mediation (also known as Assisted Negotiation in certain jurisdictions) is primarily an Alternate Dispute Resolution Process.
Mediation is a voluntary, confidential, and completely flexible process adopted by parties in dispute as they adopt a collaborative approach of finding an amicable solution to the dispute by interaction with each other. This process is ably coordinated and supported by a third party called Neutral or a Mediator. It calls for a total creative approach to find solutions (which may not be visible at all initially) through a process in which parties remain in control of the dialogue / conversation and the Mediator controls the process. (It is carried out by assisting parties to bridge the gap created by distrust and the positions so taken, by establishing a cordial atmosphere and an effective communication channel.) The settlement is achieved by the parties themselves, suiting their needs, interests, and the situation. The objective is to ensure that the parties are better off than before