Frequently Asked Questions

1. What is Conflict Management?

Conflict management refers to the process of handling conflicts in a constructive manner. It involves techniques and strategies to resolve disputes, enhance communication, and build relationships between parties involved.

3. How does mediation work?

Mediation is a voluntary and confidential process where a neutral mediator facilitates discussions between parties to help them arrive at a mutually acceptable agreement. The mediator does not take sides but guides the conversation.

2. What services does Missing Bridge offer?

The platform offers various services, including mediation, conflict resolution training, workshops, and consultations for individuals, organisations, and groups facing conflicts.

4. Who can benefit from your services?

Our services are available to individuals, families, businesses, educational institutions, and community organizations. Anyone facing conflict or disputes can benefit from our support.

5. Is mediation confidential?

Yes, mediation is a confidential process. Anything discussed during mediation sessions cannot be disclosed without the consent of all parties involved.

6. How do I know if mediation is right for my situation?

Mediation is best suited for situations where parties are willing to communicate and seek a collaborative resolution. If you're unsure, we can assist you with an initial consultation to determine the best approach for your specific conflict.

7. What costs are associated with your services?

Costs vary depending on the nature of the service, duration, and complexity of the conflict. We provide transparent pricing and will inform you of any fees before commencing services.

8. How long does the mediation process take?

The duration of mediation varies based on the complexity of the dispute and the willingness of the parties to engage. Sessions may last from one hour to several sessions over days or weeks.

9. Can I bring a lawyer or advocate to mediation?

Yes, parties may bring legal representation or advocates to mediation. However, it is encouraged that the focus remains on the collaborative aspect of resolving the conflict.

10. How do I get started?

To get started, you can contact us via phone or email to schedule an initial consultation. We will assess your situation and discuss how our services can assist you. WhatsApp

11. What if mediation does not result in an agreement?

If mediation does not lead to an agreement, parties still have all other options to explore for resolution, such as arbitration or litigation. Our center / conflict managers can help guide you on the next steps based on your needs.

12. How can I prepare for a mediation session?

To prepare for mediation, it’s helpful to:

- Clearly define the issues you want to address.

- Gather relevant documents or information.

- Be open to communicating and exploring solutions collaboratively.

13. Are your conflict managers / mediators trained professionals?

Yes, all our mediators are trained professionals with experience in conflict resolution and mediation techniques. They adhere to ethical guidelines and best practices in the field. The panel includes Mediators from overseas jurisdictions also.

14. Do you provide training for mediation/ conflict resolution?

Yes, we offer training programs and workshops aimed at equipping individuals and organisations with conflict management skills, effective communication techniques, and strategies to prevent future conflicts.